Privacy Policy

At Agarbatti Making Machine (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agarbattimakingmachin.com or contact us directly. Please read this policy carefully before using our website.

1. Information We Collect

We collect various types of information from and about users of our website, including:

Personal Identification Information: Your name, email address, phone number, company name, and any other details you voluntarily provide when filling out our enquiry form, requesting a quote, or contacting us on WhatsApp at 8588870191.
Technical Data: IP address, browser type, operating system, pages visited, time and date of visit, and other diagnostic data collected automatically when you interact with our website.
Device Information: Information about the device you use to access our website, such as hardware model and unique device identifiers.

2. How We Use Your Information

We use the information we collect in the following ways:

To respond to your enquiries and provide you with information, quotes, and support regarding our agarbatti making machines.
To process and fulfil your purchase orders, manage billing, and deliver the products you request.
To personalise your experience on our website and improve the quality of our products and services.
To send you promotional communications, product updates, and offers that may be of interest to you (you may opt out at any time).
To detect, prevent, and address technical issues and security threats.
To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations. Where we rely on consent, you are free to withdraw it at any time.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use the site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. How We Protect Your Information

We have implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. Please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential.
When required by law, regulation, court order, or governmental authority.
In connection with a merger, sale, or acquisition of all or a portion of our business.
With your consent or at your direction.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and as required by applicable law. When your personal data is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete the information we have on you.
The right to rectification if your information is inaccurate or incomplete.
The right to object to or restrict the processing of your information.
The right to data portability.
The right to withdraw consent at any time.
The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, or services that we do not control. Once you leave our website, we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of every site you visit.

10. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Agarbatti Making Machine
Address: Delhi, India
Phone / WhatsApp: 8588870191
Email: info@agarbattimakingmachin.com